Important Information
Policies
To help make your stay at The Ritz-Carlton Montreal in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to preserve comfort, privacy, and service excellence.
- Check-in & Check-out
Check-in and check-out times are set by the hotel and may vary by rate or season. Guests are advised to confirm details in advance.
- Cancellation Policy
Cancellation terms depend on the selected rate and are confirmed at booking.
- Payment & Deposit
A valid credit card is required at check-in. Pre-authorizations or deposits may apply.
- Smoking Policy
The Ritz-Carlton Montréal is a non-smoking property throughout rooms and indoor areas.
- Spa & Pool Access
Spa and pool use is subject to operating hours and hotel guidelines.
- Parking Policy
Valet parking is available for an additional charge, subject to availability.